GDPR, Cookies and Privacy Statement - 25 May 2018
This privacy statement tells you what to expect when we process your personal information. This is the principal privacy notice for Goldsworthy Associates Limited. It is entirely a matter for you if you wish to use your valuable time reading this statement which goes on at length about how we use your data and your rights in relation to your data.
Goldsworthy Associates Limited needs to process limited personal data in order to deliver our services to you:
- To answer questions you send to the business
- To provide business services including training
- To invoice clients
We are committed to treating your information securely, with respect and in line with data protection law.
We keep this Privacy Statement under regular review and we will place all updates of this page on the website as soon as it practicable.
For further information you can contact us as follows:
Goldsworthy Associates Limited Ambleside Church Road Grafham Huntingdon Cambridgeshire
PE28 0BB Email: email@example.com
For independent advice about data protection issues, you can contact the Information Commissioner:
Wycliffe House, Water Lane Wilmslow Cheshire SK9 5AF
Phone: 0303 123 1113 Email: firstname.lastname@example.org Website: http://www.ico.org.uk
What Information do we collect and how is it used?
We will only collect personal information when we need it. The type of information we need from you will relate purely to contact information allowing us to communicate with you.
We only collect personal information when you contact us or request information about our services.
We do not expect any comments about our website and we do not speculatively email clients that are not existing or past clients
Where we have contact with you:
- we will probably retain your name and email address, your phone number(s) address and job title. This may only be in the form of keeping your original email.
- You may have supplied information about your dietary needs and professional qualifications or CPD scheme membership number for training records.
- Bank details will be retained for (invoicing/payment purposes) if you are a client or have provided services
- We will use/ need this information to provide the professional service you request/ are interested in.
How will we protect information collected about you?
We will apply appropriate technical and organisational measures to ensure your personal information is secure. For example, we have systems in place to ensure that access to personal information is restricted to authorised individuals on a strictly need-to-know basis.
When we need to share personal data with our contractors and third-party suppliers (for example fellow trainers or caterers) we will make it clear that this is the case on any booking forms.
We will not discuss your personal information with anyone other than you, unless you have given us prior written authorisation to do so or where we have received a clear verbal or written instruction from you on a booking form.
Who will we share your information with?
We never share personal information with any other organisation for third-party marketing purposes.
Sometimes we will need to share personal information we hold about you with other organisations that we work with or who provide services on our behalf, such as fellow trainers or caterers.
We may also share information when required by law, for example, where ordered by the Court or to protect an individual from immediate harm.
What are your rights in relation to your data?
We are committed to upholding your rights in respect of your personal data.
The right to be informed
Through the provision of this statement, we will be open and transparent about how and why we use your personal information.
The right of access
You have a right to ask us what personal information we hold about you and to request a copy of your information. This is known as a ‘subject access request’ (SAR).
SARs need to be made in writing and we ask that your written request is accompanied by proof of your address and identity.
If you are seeking to obtain specific information (e.g. about a particular matter or from a particular time period), it helps if you clarify the details of what you would like to receive in your written request.
If someone is requesting information on your behalf they will need written confirmation from you to evidence your consent for us to release this and proof of ID (both yours and theirs).
We have 30 calendar days within which to provide you with the information you’ve asked for (although we will try to provide this to you as promptly as possible).
The right to rectification
You can ask us to rectify your personal data if it is inaccurate or incomplete. Please help us to keep our records accurate by keeping us informed if your details change.
The right to erasure
The right to erasure is also known as ‘the right to be forgotten’. In some circumstances, you can ask us to delete or remove personal data where there is no compelling reason for its continued retention. This is not an absolute right, and we will need to consider the circumstances of any such request and balance this against our need to continue to retain the data. Our response will also be guided by the provisions of our retention schedule.
How long will you keep my data?
We only hold records during the period of our relationship and for a set period afterwards to allow us to meet our legal obligations, including resolving any follow up issues between us.
There is no email marketing list; however email addresses that are unresponsive or exhibit delivery problems will be deleted. In addition, users are always able to respond to the email by requesting that their contact details are deleted
What cookies do you use?
Cookies are used on this site purely to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using the site, so it can be made easier to use and there's enough capacity to ensure it is fast enough
We use Google Analytics to measure how many people use this site. We do this to make sure the site is meeting users' needs and to understand how we could improve it.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store any personal information (e.g. your name or address) so this information cannot be used to identify who you are. We also do not allow Google to use or share our analytics data.
The following cookies are used by Google Analytics:
- _utma stores a randomly generated number for 2 years
- _utmb stores a randomly generated number for 30 minutes
- _utmc stores a randomly generated number until you close your browser
- _utmz stores a randomly generated number and anonymous information on how the site was reached (e.g. direct or via a link or a search) for 6 months
The following cookie is used to provide other normal website functions:
- asp.net_sessionid stores a randomly generated number until you close your browser
If you do not wish to accept any cookies on to your machine you can disable them by adjusting the settings on your browser. However this is likely to adversely affect the functionality of websites you visit.
For further information visit: www.allaboutcookies.org